Office of Consular Affairs – Consular Records Division

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Issuance of Certification on Passport Authenticity

Consular Information Center:
  834-4000
     
Schedule of Availability:
  Monday-Friday, from 7:00am to 4:00pm
     
Who May Avail of the Service:
  Philippine Green Passport holders (valid)
     
Requirements:
 
  • Valid Original Passport
  • Two(2) photos (2x2 or passport size) taken within the last six (6) months prior to submission of documents.
  • Photocopy of the first page and the last page of the passport
     
Duration:
  3 working days
     
How to Avail the Service:
STEP LOCATION CLIENT SERVICE PROVIDER DURATION PERSON INCHARGE FEE FORM
1 CRD
Window
(Gate 3-
Ground
Floor)
Proceed to CRD Window and get application form Provide application form and explain how to fill-out the form properly 7 mins Processor(CRD
Personnel)
n/a Application
for Passport
Certification

NOTE:
Issued only
for Machine
Readable
Ready
Passport
(MRRP)
Fill-out application form and give it to the processor Receive application form for passport certification
  Issue a receipt to the applicant
2. Cashier
(2nd Floor)
Pay the processing fee to the
cashier. After payment, go back to CRD Window
Receive the applicant's payment and validate the receipt 5 mins Cashier 100php per
certification
3. CRD
Window
(Gate 3-
Ground
Floor)
Personal appearance is required* It will be endorsed to the verification and retrieval section for the passport record 1day CRD Personnel n/a n/a
Present original valid passport and photocopy of first and last page of the passport
Submit two (2) passport sized photos, taken not more than six (6) months.
4. Applicant returns on the day of release. His/her authorized
representative may also pick up the document/s.
Passport certifications are systematically encoded in the Database and printed without the need for manual log book entry of the control numbers 1day
5 It will be signed by the Acting Director or his/her duly authorized representative and affixed with the applicant's
passport sized photo and dry seal of the Department.
1day
6. Proceed to CRD Window to get his/her Passport Certification Releases the Passport Certification to the applicant or authorized representative 5 mins CRD Personnel n/a n/a
APPLICANT MAY GO BACK TO DFA FOR RELEASING OF PASSPORT CERTIFICATION ACCORDING TO THE RELEASE DATE AS STATED BY THE CRD PERSONNEL
*Personal appearance is required except when the applicant is:
 
  • Eight (8) years old and below, must be applied by either parents.
  • Sixty (60) years old and above and applied only by an immediate family member and must present an authorization letter.
  • Mentally or physically incapacitated and applied only by an immediate family member and must present an authorization letter.
  • Personal appearance may be at the time of application, and/or upon release of document
     

Processing of Passport Records Requests and Receiving of Affidavits

Consular Information Center:
  834-4000
 
Schedule of Availability:
  Monday-Friday, from 7:00am to 4:00pm
     
Who May Avail of the Service:
 
  • Those who have problems with their passports such as, mutilated, discrepancies and double passport.
  • Any one who lost their passport and want to have a valid passport.
     
Requirements:
 
  • Affidavit of Loss
  • Police Report
     
Duration:
  15 days for LOST VALID PASSPORTS
6 working days for SPOILED, MUTILATED PASSPORTS and passports with DISCREPANCIES.
     
How to Avail the Service:
STEP LOCATION CLIENT SERVICE PROVIDER DURATION PERSON IN CHARGE FEE FORM
1   Fill-out request form attached to the referral slip given by the processor from Individual/Agency Passport
Processing, Courtesy Lane and/or Director's Office
    Processor(CRD
Personnel)
200php
penalty for
lost valid
passports
n/a
CRD
Window
(Gate 3-
Ground
Floor)
Proceed to CRD Window Receives request form and
attachments from the applicant
5 mins
2. Applicant should return on the day of the release. His/her authorized
representative may pick up the documents (through a travel agency).
Advises applicant to go back for
the releasing of Affidavits
n/a n/a
Records are then forwarded to
the requesting office
  CRD Personnel
3. Present claim slip/or duplicate copy of
Affidavit
Releases the document/s 5 mins CRD Personnel n/a n/a
RELEASING FOR PASSPORT RECORD REQUEST FOR AFFIDAVIT OF LOSS IS AFTER 15DAYS. FOR PASSPORT RECORD REQUEST FOR SPOILED, MUTILATED PASSPORTS AND PASSPORTS WITH DISCREPANCIES WILL BE RELEASED AFTER 6 WORKING DAYS.
*For replacement of lost valid passport, applicant will be given a receipt issued by the CRD processor. He/she (applicant) must go to the cashier to pay for the penalty, and then he/she must go back to window 79.
**Payment will be included in the passport processing fee as a penalty for LOST VALID PASSPORTS on the day of processing.
     

Assistance to Nationals (ATN) Registration Process for Delayed Registration of Birth, Marriage and Death)

Consular Information Center:
  834-4000
 
Schedule of Availability:
  Monday-Friday, from 8:00am-4:00pm
     
Who May Avail of the Service:
  Filipinos who have come back to the Philippines and failed to register at the Foreign Service Posts (FSP).
     
How to Avail the Service:
STEP LOCATION CLIENT SERVICE PROVIDER DURATION PERSON IN CHARGE FEE FORM
1. CRD Window
(Gate 3-
Ground Floor)
Person applying for the Delayed Registration of Birth, Marriage and
Death can proceed to the Consular Records Division (CDR) located at the
basement for interview.
Verifies if the vital event was reported to the nearest concerned Post. 1 min CRD
Personnel
n/a n/a
  If reported, a record locator shall be given to the applicant in requesting a record for
NSO.
3 mins
  If not reported, a list of requirements will be given to the applicant for him/her to comply
for the application of delayed registration.
2 mins - FA Form
No. 40 (Birth)

- Form
Prescribed by
FSC 75-94
(Marriage)

-FA Form No.
39 (Death)
2. Cashier After completing the necessary requirements, a consular fee shall be
paid for the registration
Receives applicant's payment 2 mins Cashier US $ 25.00
(Peso
equivalent)
n/a
3. CRD Window
(Gate 3-
Ground Floor)
Get the dispatch number Gives the dispatch number 2 mins    
4.   Present the dispatch number to National Statistics Office (NSO) to
acquire NSO copy of BIRTH, MARRIAGE and/or DEATH Certificate
         
END OF TRANSACTION
IF REPORTS HAD ALREADY BEEN MADE BUT YIELDED NEGATIVE RESULT FROM THE NSO, THE APPLICANT WILL HAVE TO FILE FOR RECONSTRUCTION OF RECORD. THIS IS COMMON FOR REPORTS MADE DURING THE YEARS 1994 AND BELOW.