| STEP |
LOCATION |
CLIENT |
SERVICE PROVIDER |
DURATION |
PERSON INCHARGE |
FEE |
FORM |
| 1. |
OUMWA
Reception
Counter
(DFA, 3rd
floor) |
Register in the OUMWA Walk-in Client Monitoring Sheet |
Assist client in filling out the monitoring sheet. |
5 mins. |
Reception
Assistant |
None |
OUMWA Walk-in Client
Monitoring Sheet |
| 2. |
OUMWA
Reception
Counter
(DFA, 3rd
floor) |
Request Assistance-to-Nationals (ATN) Form from Reception Assistant |
e) Provide client with ATN Form. |
10 mins. |
Reception
Assistant |
None |
ATN Form |
f) Explain to client how to fill up the ATN
Form. |
| 3. |
OUMWA
Reception
Counter
(DFA, 3rd
floor) |
e) Fill-up the ATN Form |
e) Receive and review information indicated by client in the ATN Form. |
10 mins. |
Reception
Assistant |
None |
ATN Form |
f) Submit to the Reception
Assistant. |
f) Based on information indicated in the ATN Form, refer to ATN Officer. |
| 4. |
Interview
Desk
(DFA, 3rd
floor) |
b) Undergo interview by ATN Officer |
k) ATN Officer interviews the client. |
30 mins. |
ATN Officer |
None |
Contract of Employment |
l) Require presentation of Contract of
Employment, contact details of OFW
and employer |
| 5. |
Interview
Desk/
Reception
Counter
(DFA, 3rd
floor) |
Obtain contact information of the
ATN Officer |
Provide client with Contact Info Card of ATN Officer |
2 mins. |
ATN Officer/
Reception
Assistant |
None |
Contact Info Card |
| 6. |
|
Follow-up with ATN Officer (walkin or telephone). |
Provide updates based on Post's report. |
7 working days
*OUMWA will
communicate
with Post |
ATN Officer |
None |
|
