Financial Support

Monday, 02 January 2012 09:20
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Financial Support
  Telephone Numbers: 834-4996/834-4449
  Fax Number: 551-0847
  E-mail address: oumwa.ph@gmail.com
   
SCHEDULE OF AVAILABILITY OF SERVICE
  Monday to Friday - 8:00a.m. to 5:00p.m.
   
WHO MAY AVAIL OF THE SERVICE
 
  • Distressed OFWs
  • NOK of distressed OFWs
  • Other Government Agencies
  • Media
  • Non-government organizations
   
WHAT ARE THE REQUIREMENTS
 
  • Marriage Contract
  • Birth Certificate of Child/children
  • Picture of OFW
   
How to Avail of the Service:
STEP LOCATION CLIENT SERVICE PROVIDER DURATION PERSON INCHARGE FEE FORM
1. OUMWA
Reception
Counter		 Register in the OUMWA Walk-in Client Monitoring Sheet Assist client in filling out the monitoring sheet. 5 mins. Reception
Assistant		 None OUMWA Walk-in Client
Monitoring Sheet
2. OUMWA
Reception
Counter		 Request Assistance-to-Nationals (ATN) Form from Reception Assistant g) Receive and review information indicated
by client in the ATN Form.		 10 mins. Reception
Assistant		 None ATN Form
h) Based on information indicated in the ATN Form, refer to ATN Officer.
3. OUMWA
Reception
Counter		 g) Fill-up the ATN Form g) Receive and review information indicated
by client in the ATN Form.		 10 mins. Reception
Assistant		 None ATN Form
h) Submit to the Reception
Assistant.		 h) Based on information indicated in the ATN Form, refer to ATN Officer.
4. Interview
Desk		 Undergo interview by ATN Officer m) ATN Officer interviews the client. 30 mins. ATN Officer None *Marriage Contract
*Birth Certificate of
Child/children
*Picture of OFW
n) Explain to the client the procedure for locating the whereabouts of the OFW and conveying the request for financial support.
o) Require submission of information on the
last known address and contact information of the OFW or any document
indicating the same.
p) If needed, require submission of pertinent
documents to prove relationship of client
with the OFW.*
5. Interview
Desk/
Reception
Counter		 Obtain contact information of the ATN Officer Provide client with Contact Info Card of ATN
Officer		 2 mins. ATN Officer/
Reception
Assistant		 None Contact Info Card
6. Follow-up with ATN Officer (walk-in
or telephone).		   Provide updates based on Post's report. 7 working days
*OUMWA will
communicate
with Post		 ATN Officer    
Note: This matrix applies in ordinary / regular circumstances. The procedure and requirement may vary due to some other factors.