| STEP |
LOCATION |
CLIENT |
SERVICE PROVIDER |
DURATION |
PERSON INCHARGE |
FEE |
FORM |
| 1. |
OUMWA
Reception
Counter |
Register in the OUMWA Walk-in Client Monitoring Sheet |
Assist client in filling out the monitoring sheet. |
5 mins. |
Reception
Assistant |
None |
OUMWA Walk-in Client
Monitoring Sheet |
| 2. |
OUMWA
Reception
Counter |
Request Assistance-to-Nationals (ATN) Form from Reception Assistant |
a) Provide client with ATN Form. |
10 mins. |
Reception
Assistant |
None |
ATN Form |
| b) Explain to client how to fill up the ATN Form. |
| 3. |
OUMWA
Reception
Counter |
a) Fill-up the ATN Form |
a) Receive and review information indicated by client in the ATN Form. |
10 mins. |
Reception
Assistant |
None |
ATN Form |
b) Submit to the Reception
Assistant. |
b) Based on information indicated in the ATN Form, refer to Legal Officer. |
| 4. |
Interview
Desk |
a) Undergo interview by Legal Officer |
a) Legal Officer interviews the client. |
30 mins. |
Legal Officer |
None |
|
b) Require information on whereabouts (last known address, detention
facility), illegal recruiter. |
c) Refer client to POEA-Anti-Illegal Recruitment Branch and National
Bureau of Investigation for filing of complaint. |
| 5. |
Interview
Desk/
Reception
Counter |
Obtain contact information of the Legal Officer |
Provide client with Contact Info Card of Legal Officer |
2 mins. |
Legal Officer/
Reception
Assistant |
None |
Contact Info Card |
| 6. |
|
Follow-up with Legal Officer
(walk-in or telephone). |
Provide updates based on Post's report. |
7 working days
*OUMWA will
communicate
with Post. |
Legal Officer |
None |
|
