| STEP |
LOCATION |
CLIENT |
SERVICE PROVIDER |
DURATION |
PERSON INCHARGE |
FEE |
FORM |
| 1. |
OUMWA
Reception
Counter |
Register in the OUMWA Walk-in Client Monitoring Sheet |
Assist client in filling out the monitoring sheet. |
5 mins. |
Reception
Assistant |
None |
OUMWA Walk-in Client
Monitoring Sheet |
| 2. |
OU MWA
Reception
Counter
(DFA, 3rd
floor) |
Request Assistance-to-Nationals (ATN) Form from Reception Assistant |
Provide client with ATN Form. |
10 mins. |
Reception
Assistant |
None |
ATN Form |
| Explain to client how to fill up the ATN Form. |
| 3. |
OUMWA
Reception
Counter
(DFA, 3rd
floor) |
Fill-up the ATN Form |
Receive and review information indicated by client in the ATN Form. |
10 mins. |
Reception
Assistant |
None |
ATN Form |
Submit to the Reception
Assistant. |
Based on information indicated in the ATN Form, refer to Legal Officer. |
| 4. |
Interview
Desk
(DFA, 3rd
floor) |
Undergo interview by ATN Officer |
ATN Officer interviews the client. |
30 mins. |
ATN Officer |
None |
|
| Require information from the client on the location and custodian of the personal belongings. |
| Inquire if arrangements have been made with the custodian for the shipment of the personal belongings |
| 5. |
Interview
Desk/
Reception
Counter
(DFA, 3rd
floor) |
Obtain contact information of the Legal Officer |
Provide client with Contact Info Card of Legal Officer |
2 mins. |
Legal Officer/
Reception
Assistant |
None |
Contact Info Card |
| 6. |
|
Follow-up with Legal Officer (walk-in or telephone). |
Provide updates based on Post's report. |
7 working days
*OUMWA will
communicate
with Post |
Legal Officer |
None |
|
